The colleagues of Duna House

  • They should make efforts to meet customer’s needs within the framework of business ethics.
  • Their communication may avoid excessive and misleading statements, they should always be pertinent, may not hide relevant facts about the transactions of their clients from them or give false information about the matter to any interested parties.
  • They must act for the client at the highest standards expected of them and may not distinguish in the standard of service and professionalism.
  • They may not offer any properties for sale or lease without a valid, properly conducted contract.
  • They are forbidden to abuse dominant position, namely they mustn’t stipulate one-sided advantage unreasonably or force the client to agree to unfavorable terms.
  • They should provide the utmost care and maximum security regarding the commended property and assets located in it.
  • They shall ensure to fully inform customers during signing an agreement, to raise awareness of the risks, to provide information in time during changes in terms in the agreement, act with the utmost care related to complaints and comments.
  • They also must provide information about all hidden defects, that came to their knowledge.
  • Information and data located in the Duna House system is based on information received from our customers, the Duna House Group is not responsible for its authenticity.
  • An advertisment written by colleagues must be true, fair, accurate according to legal standards and it has to be based only on information received from our clients.
  • All clients must be informed, if there is family, friendly, business or any other relationship, that plays a role in the outcome of the transaction with any party involved in the transaction.


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Our clients said

We are more than satisfied with the work of your colleague, Huszárné Palotás Erika (Szeged) and the service given by her. In Erika we have got to know a real “Duna House fairy” during the sales process of the two properties owned by our family. Therefore we have also decided to entrust your company with the sales of a more valuable property.

— Diána Szabadi, Szeged

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